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ShannonPaul
What does it mean when the most popular social networks have the lowest satisfaction scores among users?
1 year, 6 months ago from web
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AlbertMaruggi
@ShannonPaul it means they probably should use social media to address their customer satisfaction issues, DOH : )
1 year, 6 months ago from HootSuite
in reply to ShannonPaul
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sparker9
@ShannonPaul Strongly suggests that quality is not where you expect to find it, and popularity is overvalued.
1 year, 6 months ago from web
in reply to ShannonPaul
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webby2001
@ShannonPaul Only that they've grown beyond their early passionate users. I'd be shocked if it were they other way around.
1 year, 6 months ago from TweetDeck
in reply to ShannonPaul
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PhilGerb
@ShannonPaul or that they have the highest percentage of responsive people who take the time and care enough to complain?
1 year, 6 months ago from Seesmic for Android
in reply to ShannonPaul
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adamcohen
@ShannonPaul I think it means no one has come up with the ideal product yet, and more innovation will come from those who can figure it out.
1 year, 6 months ago from TweetDeck
in reply to ShannonPaul
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BaselinerEY
@ShannonPaul I too wonder. My satisfaction is waning because of the quality of content. People are more insightful elsewhere.
1 year, 6 months ago from TweetDeck
in reply to ShannonPaul
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DanaCadman
@ShannonPaul I believe it means people aren't finding online what they r looking 4. Q: What r people looking 4 online?
1 year, 6 months ago from web
in reply to ShannonPaul